CUSTOMER CARE

Hello PGC Sisters! We hope you are having an amazing experience shopping with us. It is our goal to make your transactions as smooth as possible. If you have any questions, right here is where you let us know. 

Have any questions or concerns? 

We’re ready to help! We will get to email

as fast as we possibly can.

 

 

Until then, have you see or empowerment tools?

BECOME CERTIFIED!

Are you ready to be a part of the "PGC" Family?

Well, it is beyond eazy. Send us photos of you in your

Pretty Girl Certified® gear. Tag us on Facebook or Instagram using #PrettyGirlCertified #CertifiedBabe.

 

That's it! We will select pictures to feature on our platforms.

FAQ

Do you provide International delivery?

 

Unfortunately, we only ship within the United States as of now.

 

How do I track my order?

 

You will recieve a tracking number once your emailed to you.Once you have the tracking number, you can see when it will be delivered

What are your delivery options?

 

Standard or Express

  How do I return items?

We only offer store credits for returns. Only returns postmarked within 30 days from the delivery date. Before you make your purchase, make sure to check out this list of non-refundable items:

  • Returns postmarked after 30 days of the delivery date

  • Any items marked “Final Sale”

  • Damaged, washed, worn or altered items; items returned with deodorant, makeup, smoke, perfume and/or stains

  • Shoes without their original box. Box must be free of damage without stickers or postage stamps.

  • Swimwear

  • Intimates, underwear, socks, tights, hair accessories, bodysuits and beauty products

  • Non-designer jewelry (earrings, necklaces, rings, etc.)